Early in my career, I worked primarily in data and analysis. Then I moved away from that into policy. But now I'm finding that I miss the data work. If I keep having this thought, what does that mean?"

⬆ This came up in a session with a new client this weekend.

He's tempted to look at the question with regret:
- I got off-track
- I wasted all of this time
- I have to go back and start again

If we look at the question through a linear view of our career paths, the only acceptable direction to move in is forward and up. Any looping back is a failure. The answer is: You made a mistake and missed the mark.

But if we look at the question through a non-linear lens—seeing your career as a rich patchwork of work rather than a singular trajectory—the question takes a shape that is far more interesting...

Mention the word "resume"​ and it conjures images of painfully seeking out bullet points to describe previous positions and endlessly tweaking font and margin sizes to squeeze it all in.

We often think of our resumes as a document of facts.

The question that drives us is: How can I represent all of the facts succinctly in a page or two?

This is where we get it wrong.

Your resume is not a list of facts—it is a story about who you are. And you, my friend, get to be the storyteller. Here are three questions to ask yourself before you revise yours...

I believe in the non-linear career path—challenging how we think of success as "forward and up" progress, all climbing the mountain in pursuit of the same peak.

In this week’s article, you'll find permission to stop climbing the ladder and an invitation to think about your career growth differently....

In January, it reached a fever pitch: I felt controlled by my email inbox.

I constantly felt behind and overwhelmed, and everyday was overshadowed by a frantic energy of trying to dig myself out.

Instead of managing my email, I've been letting it manage me.

It's time for an intervention. Here are eight steps I've taken to stop email 📨 from running my life.

They don’t take a lot of time to implement—but they’ve made all the difference.

I feel more proactive versus reactive.

I am taking control of my time and attention rather than allowing whatever shows up there to dictate how I spend my days.

And that helps me to be a more sustainable and effective leader.

When I found myself at a career crossroads two years ago, I polled about 85 people for their opinions on what I should do. I had been climbing the ladder in my organization for seven years—through five job titles—and had reached the point where something needed to shift. The problem was, I wasn’t sure what to shift: Do I scale back my hours? Advocate to reshape my role? Find another role in a larger nonprofit? Finally launch my own business?

I asked friend after mentor after trusted colleague for their guidance. Since I was feeling so wobbly about the decision within myself, I was stuck in a spin of wanting someone to tell me exactly what to do. But after the 85th conversation, I realized: no one could make this decision except for me. And I had no idea of how to do that.

Decision-making is central to the modern career landscape. That means that we’re in the driver’s seat; we are the decider of where we’re going. That gives us a lot of freedom to explore, follow our interests and talents, and grow in exciting ways. But it’s also a huge responsibility to be in control of our own paths. It means that we’re making more decisions than ever before—and we need to get better at making those choices. Here’s how.

When I was a nonprofit leader, I sat square in the middle of an organization that was fiercely mission-driven and had high standards and ambitions. Even though we weren't in the type of work where there were emergencies, everyday certainly felt like one.

Like so many nonprofits, we were understaffed and under-resourced. We were stretched thin and determined to serve beyond our capacity.

It was a marathon, but we were sprinting the whole way.

For me, it's taken time (3 years and counting) to rewire myself from the nonprofit martyrdom approach.

Here are some ways to rethink your work —and to step into a leadership style that’s both authentic and sustainable for you.

We are living in a time when careers aren't just work—they are an opportunity for self-expression.

We want more from our jobs than a steady paycheck and stability; we're looking for meaning, an opportunity to make a difference.

This might sound like the type of statement that would make the higher ups start rolling their eyes and lament about those darn high-maintenance millennials. But I believe that it's not just a millennial trait. Our larger American work culture is changing, and the age of purpose is a part of that shift...

One of my core values is connection, and I can't seem to turn it off—even when I’m listening to the soundtrack of Frozen II with my five year old daughter, I can find connections and extract wisdom on how we navigate our career paths.

In the sequel's storyline, Anna finds herself alone and unsure, trying to stumble her way forward through the darkness and the unknown. Then she remembers the advice given to her by Grand Pabbie (the troll): Do the next right thing.

It's wise guidance that resonates with where many of us are right now: unable to make a plan and stick to it, due to forces beyond our control.

I wrote a piece about what 'doing the next right thing' means to someone in the middle of navigating their career path in the article below.

The problem is, no one teaches us how to figure out what the “right” thing is for us.

It's daunting to sum up who you are as a professional for others—whether that's in a LinkedIn profile, a resume and cover letter, or a networking conversation. Here are the top reasons why:

When I was going through my coaching certification program, I learned a new approach to goal-setting that completely blew my mind.

My trainer Stephanie asked for a volunteer to share one of their current goals, and my classmate Sal piped up:

"I want to get my business up and running and have eight clients by the end of the year."

"That's great," Stephanie said, "but that's not a goal."

We all looked at each other, confused. Sounded like a goal to us!

"How will you feel when your business is up and running?" she asked.

"Proud," said Sal. "I'll feel aligned, like I'm using my skills to help others."

"That's the goal," Stephanie explained. "The goal is to feel proud and aligned. Launching your business and getting eight clients is the action you take to get to those feelings."

Boom! My approach to goal-setting and how I teach it to others was forever shifted.

The ultimate feeling you want to cultivate in your life: That’s the goal. Resolutions are just the actions you take to experience that feeling.

I'm a gal that loves a good meeting. Wait, I'll say that again: I love a good meeting. There is an art to setting up and facilitating an effective meeting—and it's one of those opportunities to step up as a leader, whether that status is embedded in your title or not. When you facilitate a meeting that respects others' time and leads to productive forward movement, people take notice.

I have a recipe box on my desk that is filled with recipes for a good meeting.

Rather than ingredients for a soup, the cards detail ways of facilitating individual and community reflection, checking in on the status of a collaborative project, and building trust and a shared knowledge base in teams…

I'm headed to two graduations this weekend, and that sea of caps and gowns makes me think back to my own transition from those "time-honored walls" into the real world. 

Here's a snapshot of baby Carole Ann, with my mom adjusting my silly hat and glasses; I was SO ready to close the "good student" chapter of my life and take the world by storm. But there was a hitch: I graduated with a liberal arts degree and absolutely no understanding of how to frame my skill set. (Can I get an amen?)

I'm thinking this week about David Whyte's Crossing the Unknown Sea: Work as a Pilgrimage of Identity, which I read years ago but continues to stay with me as one of my favorite books about career paths. Whyte is a poet who applies poetry to corporate life; he's even sometimes known as the Corporate Poet (you guys, there's truly a job out there for each of us). 

In his book, he examines the meaning of Rainer Maria Rilke's poem, The Swan, translated by Robert Bly, as it applies to our work identities. Swans lumber awkwardly on land, but as soon as they lower themselves into the water, they become an image of grace and belonging.

Single-track careers are a thing of the past. In the modern job economy, we want our work to be an expression of who we are and our purpose in the world. And since we contain multitudes, there is no single job that will allow us to fully express ourselves.

In today's career landscape, this is the safer path—rather than putting all of your eggs in one basket (a single role or industry), you're highly adaptable with a variety of skills to draw upon professionally...

It might seem a little foggy at first, but with a little attention and intention soon you'll see your meaningful work clearly.

A few weekends ago, I facilitated a staff retreat for a team of scientists and engineers from an innovative medical device startup. As we got to know each other over dinner, the CEO asked me: "So Carole Ann, how did you come to coaching?"

The answer is simple: It all started with a red chair.

Read more about how asking yourself "Where are the red chairs in my life?" is the key to finding your sweet spot and discovering your "thing."

One of my clients, Kelly, is on the hunt for her next position. She’s looking to pivot into something new—diving into policy in the public sector—after several years in corporate finance and operations.

Here’s the challenge: looking through job postings is like trying to drink water out of a firehose.

Culling through Indeed, sorting out job alerts, and finding the right opportunities has left Kelly feeling drained, especially on top of the full-time job that she is so ready to move on from. She’s having trouble staying motivated and positive as she looks to the future.

When embarking on a job search, we usually start with two obvious questions:

• What is the title of the role I want to step into?

• What industry do I want to work in?

We use the answers to these questions to create the framework of the search. For Kelly, that’s becoming a Policy Analyst in state government.

But here’s a different approach to a job search—one that goes far deeper than the job title and industry to bring a more purposeful lens to your search.

This year of change didn't stop me from taking stock of what's sticking with me—some things that happened in spite of the pandemic and some opportunities that came about (or had to shift) because of it. Here they are in my Annual Report for 2020.

Penney Leaderships most inspiring leads for everyone on your list.

When you develop your ability to “manage up,” you become a strategic leader—no matter your job title or where you sit in an organization.

Here’s the problem: most people have a vague understanding of what it means and why it's important.

When you manage up, you lead through influence—to impact decisions made by those with formal authority.

And in the future—when you have a position with formal authority—you won't be someone who just tells people what to do, you'll be someone that people want to follow.