Articles

Leadership Carole-Ann Penney, Founder Leadership Carole-Ann Penney, Founder

Which is worse: a micromanager or a hands-off manager?

Getting the balance between micromanaging and hands-off managing was a lot harder than I anticipated.That's what I wrote about in my most recent article for Harvard Business Review, where I offer three red flags that you're leaning too far to either direction—and what you can do to offer your team the support and direction they need to succeed.

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Career, Leadership Carole-Ann Penney, Founder Career, Leadership Carole-Ann Penney, Founder

Three Questions to Reframe What Makes You Miserable at Work

A friend of mine recently started a nursing job at a new hospital. As part of the standard orientation plan, she was assigned a preceptor to show her the ropes and acclimate her to the hospital's policies.

But instead of being a supportive and encouraging leader, the trainer was constantly looming over my friend's shoulder, speaking over her during report-outs, and making unnecessary stylistic corrections to her written reports.

Instead of feeling confident and at home at the new hospital, my friend—an experienced and wonderful nurse—felt distrusted, incompetent, and frustrated. After just two shifts, she was going out of her mind. And the training period was six weeks long!

Each time I saw her, she was pulling her hair out, venting, and counting down the days. As we sipped gin and tonics on the porch after one particularly rough shift, I asked her:

What if, instead of seeing this as a frustrating and demoralizing situation, there was another way of looking at it?

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